SOLUTIONS

AUDIO VISUAL MONITORING

At Mason Technologies, we never take our eyes off your networked AV systems. Our AV Monitoring service puts every screen, mic, processor, and cable on a live dashboard, giving us nonstop visibility into the heartbeat of your environment. From mission-critical boardrooms to sprawling campuses, we keep you connected and ready for action.

AV Monitoring is the ideal add-on for organizations who want ongoing visibility and performance tracking.

We Watch So You Can Work

Your business runs on clear communication. A single glitch can stall a meeting, silence an event space, or cut off a live broadcast. We stop that before it starts. Our monitoring team tracks the health of your entire AV ecosystem in real time and responds the second something looks off. The goal is simple: zero surprises, no downtime, and rock-solid performance.

Looking to monitor an existing system? No problem. Our approach allows us to monitor anything we have network access to, including systems not designed & installed by Mason.

Actual Pictures of Work Done By Mason

Save Energy, Reduce Costs

Beyond maximizing communication, our clients love the energy savings that AV Monitoring services offer. Features like automatic shutdowns, routine testing, and usage monitoring can greatly improve your energy savings. By tracking when and how systems are used, these platforms can identify idle equipment, automate power-downs after inactivity, and verify that energy-saving functions are working properly.

Cutting out unnecessary energy consumption keeps your organization eco and budget conscious all at once.

How Our AV Monitoring Works

We design every monitoring plan around your space and your gear. First, we map every component—displays, speakers, processors, and network nodes. Then we lock them into a centralized dashboard that gives us live system health, instant fault alerts, and detailed performance metrics.

Available as an add-on subscription, this service gives your IT or facilities team real-time insights and alerts, ensuring issues are detected before they disrupt operations.

Core capabilities include:

24/7 Remote Oversight – Continuous monitoring of every connected device.
Instant Alerts – Immediate notifications when equipment drifts out of spec.
Actionable Metrics – Real-time data on signal flow, network strength, and device performance.
Historic Logs – Full records that reveal patterns and guide smart upgrades.
Support for Non-Traditional Devices – Our systems allow us to monitor even non-traditional AV devices, like desktop computers, laptops, overhead PA systems, signage players, and sound masking devices.

Fast Response. Real Fixes.

If something needs attention, we move fast. Our technicians can troubleshoot remotely, push software updates, or reconfigure gear without setting foot on site. When a physical visit is needed, we arrive with the data and tools to get it right the first time. No guesswork. No wasted hours.

Built to Fit Any AV Platform

We build monitoring that plays well with every major control and collaboration platform. Crestron, Extron, Q-SYS, or custom integrations; our team connects it all. It doesn’t matter if you’re running a single conference room or an entire high-rise, we scale with you as you grow.

Data That Drives Smarter Maintenance

We do more than fix problems. We gather intelligence. Detailed reports show how your systems are performing day to day, highlight wear-and-tear trends, and guide your replacement and upgrade strategy. You get clear timelines for when to service, refresh, or expand your AV setup, so budgets stay predictable.

This optional feature integrates seamlessly with your existing infrastructure to provide continuous diagnostics, usage data, and reporting.

Monitoring for Every Industry We Serve

Different industries demand different levels of uptime, and we meet them all.

Enterprise & Corporate Campuses – Keep meetings, digital signage, and global video calls running without interruption.
Education – Support classrooms, lecture halls, and hybrid learning with uninterrupted AV.
Healthcare – Protect critical communications for patient care and telemedicine.
Hospitality & Entertainment – Maintain flawless audio and visuals for events and guest experiences.
Public Sector & Transit – Keep command centers and public information displays live 24/7.

Why Mason Leads the Way

For over two decades we’ve been the quiet power behind New York’s biggest hospitals, Fortune 500 headquarters, universities, and government facilities. AV Monitoring is the next layer of that commitment. When we say we have it covered, we mean it.

Certified AV & Network Specialists ready around the clock.
Vendor-neutral solutions that integrate with your existing investment.
Proven track record in high-stakes environments where failure is not an option.

Start Protecting Your AV Investment Today

Your AV systems are too important to leave unguarded. Mason Technologies delivers the monitoring muscle that keeps them performing at their peak every day. Reach out now to start a conversation and keep every signal strong.

Spaces We Service

From a single jack port to the entire technology infrastructure throughout a towering skyscraper—if a partner needs tech, we build it. At Mason Technologies, we don’t just install systems; we design and build the infrastructure that keeps businesses, hospitals, campuses, and entire cities running. Whether it’s structured copper/fiber cabling, wireless networks, audio visual, security, or data center solutions, we bring the state-of-the-art solutions, masterful craftsmanship, and personal touch to get it done right. No matter the budget or timeline, no job is too big, no detail too small—because when technology works, humanity thrives...and that's our mission.