Mason Technologies SMS Program – Terms & Conditions
Program Name: Mason Technologies SMS Program
Program Description:
The Mason Technologies SMS Program provides customers with SMS communications
related to technical support, service updates, ticket status notifications, scheduling
coordination, system alerts, and operational notifications. By opting into this program, you
agree to receive SMS messages from Mason Technologies.
Message Frequency
Message frequency will vary depending on your interaction with Mason Technologies,
active service requests, and system activity. You may receive multiple messages per day
during active support events.
Message & Data Rates
Message and data rates may apply depending on your mobile carrier plan. Mason
Technologies is not responsible for any charges incurred.
Opt-In
You may opt into the Mason Technologies SMS Program by:
• Submitting a support request and consenting to SMS communication
• Providing verbal or written consent to receive SMS updates
• Engaging with Mason Technologies where SMS communication is offered as part of
service delivery
Opt-Out Instructions
You can cancel the SMS service at any time.
• Text STOP to unsubscribe from all messages
• After sending STOP, you will receive a confirmation message and no further
messages will be sent
Help Instructions
If you need assistance:
• Text HELP for support
• Or contact us directly:
o Email: support@mason247.com
o Phone: (877) 947-3786
Supported Carriers
Mason Technologies SMS services are supported by most major U.S. carriers. Delivery is
not guaranteed and may be subject to carrier limitations.
Privacy
Your information will be handled in accordance with Mason Technologies’ privacy
practices. We do not sell or share your personal information with third parties for marketing
purposes.
Service Availability
Service availability may vary based on your service agreement and support tier.
Changes to Terms
Mason Technologies reserves the right to modify these Terms & Conditions at any time.
Updates will be posted to this page with the effective date.
Contact Information
Mason Technologies
Support Services
Email: support@mason247.com